Our emergency mass notification platform delivers a comprehensive emergency management solution, with the top-tier technical backing of one of the world’s best-known cloud providers.
Communication is crucial for any company to function, but during an emergency, IT infrastructure, as well as traditional messaging and phone channels, may be disrupted, putting the safety of employees and facilities at risk, as well as the company’s operational continuity.
That is why a mass notification system such as VIPER MASS is essential to ensure messages arrive at the right time, even during an emergency.
VIPER MASS is designed for companies of all sizes, with an intuitive interface that enables fast, efficient administration. The platform is not only for sending messages (through multiple channels such as SMS, phone calls, WhatsApp messages and push notifications from the VIPER App); it also makes it easier to coordinate teams, share documents and create reports, all managed 100% online.
It all starts in the cloud: the technology behind VIPER MASS
The brain of VIPER MASS is hosted in the cloud, running on Amazon Web Services (AWS) servers. This means the platform is not tied to a physical location, but works with global reach and international-grade resilience.
As Camilo Salazar, our COO, explains: “Being on AWS gives us backing that goes beyond the physical. We have satellite access, secure servers and recovery protocols that ensure our alerts arrive on time and as intended, whatever the conditions.”
And, for administrators’ peace of mind, technical support is provided in Spanish and during local business hours, making the interaction much closer and more personalized. This is a big advantage when evaluating the experience and response times.
Security beyond the standard
Trust in a system like this lies in its ability to withstand and respond to the unexpected. With VIPER MASS, this is achieved through its technical infrastructure and the high standards it follows:
- Backup and recovery: data is protected and can be restored quickly in the event of a failure.
- International standards: the platform complies with security and quality protocols that guarantee its reliability.
- Cloud-native by design: unlike other solutions that have had to adapt, VIPER MASS was built on this technology from scratch, optimizing every process.
To keep your company safe at critical moments, the best option is a platform that itself meets high security standards and will be there whenever you need it. That is why VIPER MASS has become a widely recognized solution in Chile and other countries in the region.